Star Packaging Equipment - Canada is a packaging equipment distributor that is top notch. So many companies sell equipment but few can support the products they sell and so the customer is stranded as soon as they need packaging equipment repair, maintenance, upgrades or assistance to integrate with other systems. These guys have all that and they even take it a step further as they even provide support for packaging systems not bought from them. So for all the poor guys and gals that didn't think to check if the company the bought their equipment from would be able or willing to support it, here is a place you can turn for assistance.
These guys helped me out with my Lantech Stretch Wrapper. Last summer my floor operations got held up after one of the forklift operators smashed into it. I called the company where I bought it and they said they don't provide support services directly but said they knew someone who might be able to help but that he was not available until next week Thursday. This was crazy! There is no way we can have production come to a stop for a week and hand wrapping was not an option.
So I did what most people do I went online typed in packaging equipment services and Voila! There was my saviors "Star Packaging Equipment". I called told them of our time critical emergency. They said not to worry and had one of their packaging mechanics over in the hour. The mechanic was a nice guy and boy was he fast. He had the stretch wrapper fixed and our production back on in just a few hours.
I can't praise these guys enough. I recommend all packaging operations in Greater Toronto Area , Ontario, Canada to source the equipment with them and they will have no worries. For those that haven't and are stranded, make sure to keep their contact details handy cause when your in a production jam with some packaging system not doing its job , these guys can help.
Visit their website for contact details:
Star Packaging Equipment - Canada